Terms of Service

What these terms cover

These terms apply to On The Map Web ("we," "us"), operated by Shane Intindola, and to you as a visitor to this site or a customer of ours. They're written in plain English on purpose — there's nothing buried here.

The service

We design and build a custom website for your business. You buy the build itself. The hosting account is opened in your name and billed to you directly by the hosting provider, so it is not something you buy from us. Ongoing edits are a separate and entirely optional service.

• The build — a one-time price, based on the scope of the site. We build your first page free and without obligation; beyond that first page, the price is quoted and agreed in writing before any further work starts. Once it's paid, you own the finished website files outright. Every build includes a stated number of revision rounds.
• Aftercare, from $59/month — entirely optional, and sold in tiers that differ by the kind of work, not the amount of it. Lite ($59/month) is hands-off care: we hold the hosting account, pay the provider on your behalf, and send you a monthly report; it includes no changes, and the cost of the hosting account is included in the fee. Essential ($99/month) is content production: you send us material and we write it and publish it, plus one round of design changes a month. Standard ($199/month) covers running a live booking, payments or subscription system, and is only available on builds that include one. Priority ($399/month) adds same-day response and weekly rounds, on our top build tier. All tiers include monitoring, backups, security checks and a monthly report. Except on Lite, hosting is not part of any plan and is never billed by us: your hosting account is in your own name and paid directly to the hosting provider, so it continues whether or not you take a plan with us. Changes outside a plan, and extra rounds within one, are quoted before any work starts. No setup fee, month-to-month, cancel anytime.

All prices are plus applicable Texas state and local sales and use tax.

Edits

"Reasonable edits" means normal updates: text, photos, hours, services, contact info. The response time that applies to you is the one set out in your plan. Larger work (a full redesign, new pages, e-commerce, new integrations, custom features) is quoted separately and needs your written go-ahead before we start.

Changes are counted in rounds, and a round means the same thing everywhere: one consolidated set of changes, sent once, and worked through together. You never need a plan to have work done — any change can simply be quoted on its own.

During the build, each tier includes a stated number of rounds, agreed in writing before work starts. Additional rounds are available at a stated per-round rate, quoted before they're started. A change of overall direction (a different look, structure, or scope from what was agreed) is a new quote rather than a revision, and we'll always tell you which one something is before doing the work. On an aftercare plan, your plan states how many rounds are included; anything beyond that is quoted before it starts, so you always know what a round costs before you spend it.

Hosting & uptime

Your site runs on a reputable third-party hosting platform. By default the hosting account is held in your name and billed to you directly by that provider: we set it up, we deploy your site to it, and we can manage it on your behalf under a plan, but we are not your host, we do not resell hosting, and uptime and any hosting charge are a matter between you and that provider under their terms. The single exception is our Lite plan, which you may choose instead: on Lite the hosting account is held by us and we pay the provider on your behalf, and the cost of that account is included in the plan fee. Lite is optional, it is month to month, and you may end it at any time and have the site and its hosting account transferred into your own name.

We aim for your site to be continuously available, but we don't guarantee it will never go down, because no host can honestly promise that. We're not responsible for outages caused by hosting providers, domain registrars, or platforms outside our control. We fix what's in our power to fix, promptly.

We also don't guarantee specific search rankings, traffic, leads, or revenue. Anyone who does is guessing.

Your content and accuracy

You're responsible for the accuracy of what you give us — business name, logo, photos, license numbers, certifications, and claims about years in business, insurance, or warranties. By providing them, you confirm they're true and that you have the right to use them.

We build demos using clearly-labeled representative imagery and replace it with your real photos once you send them. We never present demo imagery as your actual work, staff, or results. We won't publish a claim, license number, or owner name you haven't confirmed.

We don't provide legal advice. You're responsible for the legal sufficiency of your own content, policies, and business practices — including privacy, accessibility, and marketing-consent compliance — unless we've agreed otherwise in a separate written scope.

Payment

Aftercare plans bill in advance and renew automatically to the card on file. By providing a card, you authorize us to charge the agreed monthly amount plus applicable tax each month until you cancel. We'll give you at least 30 days' written notice of any price increase, and the increase won't take effect until you accept it or provide any authorization your card issuer requires.

The build is a one-time payment, due in full before the site goes live under your domain. On larger builds we may agree a deposit in writing before work starts, with the balance due on the same terms. A late or failed aftercare payment may pause the plan services, meaning the monitoring, the monthly reports and any work included in your tier, after 5 days' written notice; once resolved, we bring them right back. It does not affect your hosting, which is your own account with your hosting provider and is unaffected by anything owed to us.

Cancellation

Aftercare is month-to-month with no contract. Cancel anytime in writing (email or text) with 7 days' notice, effective at the end of the current paid period. Fees already paid for that period aren't refundable.

We may also cancel without cause on 7 days' written notice — and if our cancellation takes effect before the end of a period you've paid for, we refund the unused prorated portion. We may suspend or terminate immediately for unlawful content or misuse, with notice where practical.

On cancellation of aftercare, we make your own supplied content (logo, photos, text) available for export for 30 days, after which it may be deleted from our systems. You keep the website files you paid for: cancelling aftercare ends the monitoring, the reports and whatever work your tier included. It does not end your hosting, because that account is yours and not ours to end, and it does not affect your ownership of the build. Your domain name is always yours.

Ownership

• Your domain name: always yours. If we register it for you, it transfers to you on request.
• Your supplied content: always yours. You grant us a license to use, edit, and display it solely to build and run your site.
• The build: on payment in full, we assign you the copyright in the custom design and code built specifically for your site. This applies on every tier, whether or not you ever take an aftercare plan, and it does not lapse if you cancel one. It does not include our own reusable tools, templates, or techniques, or third-party software, fonts, stock imagery, or platforms used under license — those stay licensed, not owned, and you may need your own license to keep using them.

We may show your finished site in our own portfolio and marketing unless you ask us not to in writing.

If we can't continue

We're a small operation, and it would be dishonest to pretend otherwise. If we become unable to continue providing services for any reason, we (or our representative) will deliver your site files and DNS control to you, and refund the unused prorated portion of any period you've already paid — on the same terms as a cancellation by us.

Disclaimers, liability, and governing law

The site is provided "as is." We perform our services with reasonable care and skill.

Our total liability under these terms will not exceed the greater of (a) the fees you paid for the service giving rise to the claim, or (b) the fees you paid in the 3 months before the event giving rise to the claim. Neither party is liable for indirect, incidental, or consequential damages.

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, except that payment obligations for services already delivered aren't excused.

Neither party may transfer these terms to someone else without the other's written consent — except that we may assign them to a successor entity that continues the same business (for example, a company we form), provided your pricing and terms stay the same.

These terms are governed by the laws of the State of Texas. Exclusive jurisdiction and venue for any dispute lies in the state courts located in Harris County, Texas.

Privacy

We collect only what we need to build and run your site and to contact you, and we don't sell your information. The full details — including text-messaging consent, your rights, and how long we keep things — are in our Privacy Policy.

Changes to these terms

We may update these terms occasionally. The "Last updated" date above reflects the most recent change. If a change materially affects an active client, we'll tell you directly rather than quietly editing this page.

Contact us

On The Map Web
Houston, TX
shane@onthemapweb.com
(832) 742-4572